Legal conditions for wallets and accounts
Our Legal conditions explain who may access the account, how phone verification works, and when an identity or wallet check can be requested. We apply the relevant terms to account creation, sign-in, deposits, withdrawals and changes to your registered details. Access depends on local law, so
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you should confirm that using the service is permitted in your location before continuing. A wallet name should match the account details used for a transaction; a mismatch may require a receipt or additional confirmation before funds are processed. The same policy approach applies whether you
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use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We may update wording when a legal or operational requirement changes, with the current version available through the Legal area. If a clause is unclear, contact account support before taking action.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.