Reference

ijen77 Privacy Policy for Your Account

The ijen77 Privacy Policy explains how we collect, use and protect information connected with your account, wallet status and access to the lobby.

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CONTACT POLICY HELP

Privacy Questions Through The Account Path

A clear contact route helps you act on the Privacy Policy instead of searching through unrelated account pages.

Account request form Use the signed-in account request form for questions about the Privacy Policy, stored contact…
Cashier status path For a DANA, OVO, GoPay or QRIS receipt linked to a privacy question, open…
Access support route If you cannot sign in from a mobile browser, use the access support route…
DATA HANDLING DETAILS

What We Keep And Why It Matters

The Privacy Policy is practical: it connects each data category to an account purpose and a handling choice.

Account details

When you open an account, we collect the contact details and verification information needed to provide access. Phone verification helps us confirm control of the account before we discuss private records or change account details. We do not need you to place personal data in a public message.

Payment references

A payment reference can show that a DANA, OVO, GoPay, QRIS, bank transfer or virtual account request belongs to your account. We use it to check status and resolve mismatches. It does not replace your wallet password, PIN or one-time security code.

Cookies and devices

Our browser flow may use cookies or local storage to maintain session state, remember basic access choices and help identify unusual sign-in activity. If you clear browser data, the mobile path from login to the lobby may ask for phone verification again before access continues.

Account security

We use sign-in checks, phone verification and account activity signals to reduce unauthorised access. Never share a one-time code or wallet PIN with support. If your phone is lost or a login looks unfamiliar, contact us through the account support route as soon as possible.

Retention period

We retain account, support and payment-status records only as long as they serve a stated purpose such as security, dispute handling or a legal obligation. When a record is no longer needed for those purposes, our handling process removes it or keeps it in a form that no longer identifies you.

Change request

To ask us to correct, access or delete personal data, send a request through the signed-in support form. Tell us which record you mean and why. We may verify your phone first, then explain what we can change and whether a security or legal reason requires continued retention.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers address the searches we hear most often before account access. They cover the data collected at registration, wallet references, cookies on mobile devices, correction requests and the route for contacting us. If your situation is account-specific, sign in first where possible so we can verify the request without exposing private details.

The ijen77 Privacy Policy covers account details, phone verification, sign-in records, cookies, support messages and payment references. It explains why we use each category, how we protect it, when we retain it and how you can request access, correction or deletion where local law permits.

We collect the contact and verification details needed to open and secure your account. Phone verification may be required before access or a data request is completed. We also receive account activity and support details when you sign in, ask for help or check a wallet status.

Yes. The Privacy Policy covers references connected with DANA, OVO, GoPay and QRIS, along with bank transfer and virtual account status. We use those references to match a request, investigate a mismatch or answer support questions, not to request your wallet PIN or one-time code.

Cookies and browser storage can keep your session and basic access choices available between login and the lobby. If you clear them, your phone may need another verification step. You can manage browser settings on your device, although disabling storage may affect parts of the account path.

Sign in and use the account support form, then name the data category you want to access or correct. Include only the details needed to identify the request. We may verify your phone before responding, and the available action depends on local law and any retention duty.

We keep account, security, support and payment-status records for as long as needed for the stated service purpose, dispute handling, account protection or a legal obligation. After that period, we remove the record or reduce its identifying detail through our data-handling process.

Use the signed-in support route for an ijen77 Privacy Policy concern. Explain whether it involves account access, cookies, a DANA or QRIS reference, or a data change request. Do not post private details publicly; we may ask for phone verification before discussing your record.

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